noun

arrogance

AIR-uh-guns/ˈærəɡəns/

An exaggerated belief in one's own importance or superiority.

His arrogance shows as he crowns himself and dismisses his colleagues.

An older white manager seated on a tall chair crowns himself with a paper crown while dismissing capable colleagues with raised chin.

Etymology

arLatinto, toward

+rogLatinto ask, request

+anceLatinstate or quality

The asking root combined with the prefix in a verb meaning “to claim for oneself.” From such claiming came the sense of presumption: assuming an importance or superiority beyond what is warranted.

In context

Jeff Mowatt Customer Service & Sales Speaker0:53

customer oh well you know you are lucky to be dealing with law in which case we come across as arrogant and one thing that albertans don't respond to it's arrogance

Dealing with Customers Who Are Bullies and Rude - earning their respect and having equal status

More examples

Her arrogance made advice difficult to offer.
They mistook confidence for arrogance.
The apology contained no trace of arrogance.

Forms

arrogance

arrogant adjective — Showing an exaggerated sense of superiority.

Similar words

conceit: Conceit emphasizes self-admiration.
hubris: Hubris suggests dangerous overconfidence.