noun
etiquette
ET-ih-kut/ˈetɪkət/
Accepted rules for polite behavior in social or formal situations.
The diners observe etiquette with napkins on their laps and neat use of cutlery.

Etymology
A “label” or “ticket” became a term for prescribed behavior, perhaps through cards giving instructions for proper conduct at court or behavior instructions written on soldiers’ lodging billets.
In context
good office etiquette can help you navigate those sticky interpersonal situations that lie in the area between where the handbook rules end and where basic good manners begin.