noun / verb
offer
AW-fer/ˈɔːfər/
Something proposed or made available for acceptance.
The adult offers a plate of fruit for the other person to accept.

Etymology
The pieces describe bringing something toward or before someone. That image underlies presenting something for another person to accept or reject.
In context
number 13 is to offer the customer something tangible now something that is tangible can be touched examples of a tangible solution for angry customers include a discount replacement product or a refund
More examples
- We accepted their generous offer of help.
- The shop is offering a discount this week.
- He had already offered to drive us home.
Forms
offer · offers · offered · offering
offering noun — Something made available or presented